Cookie Policy

Understanding Cookies and Similar Technologies

Cookies are small text files that websites place on your device when you visit them. They help websites remember your preferences, understand how you use the site, and improve your overall experience. Cookies can store information like your language preferences, items in your shopping cart, or whether you're logged in.

At STP Passport, we use cookies and similar tracking technologies to make our website work properly and to better understand how visitors interact with our services. This policy explains what cookies we use, why we use them, and how you can control them.

Categories of Cookies We Use

We use several different types of cookies on our website, each serving a specific purpose. Below, we've outlined the main categories and what they do.

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core features like security, network management, and accessibility. Without these cookies, services you've requested—such as accessing secure areas of the site or completing forms—cannot be provided.

Examples of strictly necessary cookies include:

• Authentication cookies that keep you logged in as you navigate between pages
• Security cookies that help protect against fraudulent activity
• Load balancing cookies that ensure the website performs efficiently
• Session cookies that remember your inputs as you fill out forms

Because these cookies are essential to the operation of our website, they cannot be disabled through our cookie management tools.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve how our website works, identify technical issues, and understand which pages are most popular.

Performance and analytics cookies allow us to:

• Count visits and traffic sources to measure and improve site performance
• Identify which pages are visited most and least frequently
• Understand how visitors navigate through the site
• Detect and diagnose technical problems
• Test different versions of pages to see which performs better

The information collected by these cookies is aggregated and anonymous. If you don't allow these cookies, we won't know when you've visited our site and won't be able to monitor its performance effectively.

Functionality Cookies

Functionality cookies enable enhanced features and personalization. They may be set by us or by third-party providers whose services we've added to our pages. These cookies remember choices you make—such as your preferred language, region, or text size—to provide a more personalized experience.

These cookies help us:

• Remember your preferences and settings
• Provide enhanced, more personal features
• Remember changes you've made to text size, fonts, and other customizable elements
• Show you relevant content based on your interests

If you disable these cookies, some or all of these services may not function properly, and you may need to re-enter your preferences each time you visit.

Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device.

Targeting cookies enable us to:

• Deliver advertisements that are more relevant to you and your interests
• Limit the number of times you see an advertisement
• Measure the effectiveness of advertising campaigns
• Understand your browsing behavior across different websites

If you don't allow these cookies, you'll experience less targeted advertising. Note that disabling these cookies doesn't mean you'll see fewer ads—just that they'll be less relevant to your interests.

Third-Party Cookies and Services

In addition to our own cookies, we work with trusted third-party service providers who may also set cookies on your device when you visit our website. These partners help us with analytics, advertising, social media integration, and other services.

Third-party cookies we use may include:

• Analytics providers like Google Analytics, which help us understand website traffic and user behavior
• Advertising networks that deliver targeted advertisements based on your browsing activity
• Social media platforms that enable sharing and integration features
• Customer support tools that help us provide better service

These third parties have their own privacy policies and cookie policies, which govern how they collect and use your information. We encourage you to review their policies to understand how they handle your data. STP Passport is not responsible for the privacy practices of these third-party services.

Managing Your Cookie Preferences

You have control over which cookies you accept. When you first visit our website, you'll see a cookie banner that allows you to choose which categories of cookies you want to accept. You can accept all cookies, reject non-essential cookies, or customize your preferences by category.

You can change your cookie preferences at any time by:

• Clicking the cookie preferences link in our website footer
• Adjusting your browser settings (see below for instructions)
• Using the cookie management tools provided by third-party services

Please note that if you choose to disable certain cookies, some features of our website may not work as intended, and your user experience may be affected.

Disabling Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. However, if you block all cookies, you may not be able to access all or parts of our website.

Here's how to manage cookies in common browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
• Opera: Settings > Privacy & security > Cookies

For more detailed information about managing cookies in your specific browser, please consult your browser's help documentation or visit the browser developer's website.

You can also opt out of interest-based advertising by visiting industry opt-out pages such as the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we'll update the "Last Updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can protect your privacy. If we make significant changes, we may provide additional notice, such as through a prominent announcement on our website or via email if you've provided us with your contact information.

Your continued use of our website after any changes to this Cookie Policy constitutes your acceptance of the updated policy.

Questions and Contact Information

If you have questions or concerns about our use of cookies or this Cookie Policy, we're here to help. We value transparency and want to ensure you understand how we collect and use information through cookies.

You can reach us by:

• Emailing our privacy team at [email protected]
• Reviewing our comprehensive Privacy Policy for more information about how we handle your personal data

We aim to respond to all inquiries promptly and will work with you to address any concerns you may have about cookies and your privacy.